Shipping policy

🚚 Shipping Policy

At Homiya, we are committed to delivering your orders quickly, safely, and reliably across India.

📦 Order Processing Time

  • All orders are processed within 1–2 business days

  • Orders are not shipped on Sundays or public holidays

  • You will receive a confirmation once your order is placed

🚀 Shipping Time

  • Delivery usually takes 3–7 business days depending on your location

  • Remote areas may take slightly longer

💵 Cash on Delivery (COD)

We offer Cash on Delivery (COD) across India.

  • COD orders may require confirmation via call/SMS/WhatsApp

  • We reserve the right to cancel COD orders if confirmation is not received

💸 Shipping Charges

  • Free Shipping on all prepaid orders

  • A small COD handling fee may apply

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS/Email

  • You can track your order in real-time

⏳ Delays

While we aim for timely delivery, delays may occur due to:

  • High order volume

  • Weather conditions

  • Courier partner issues

We appreciate your patience in such situations.

📦 Incorrect Address

  • Please ensure your shipping address is correct at checkout

  • We are not responsible for orders delivered to incorrect addresses provided by customers

📭 Failed Deliveries

If your order is not accepted at the time of delivery:

  • It may be returned to us

  • Re-shipping charges may apply

🔁 Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery

  • Share clear photos/videos for quick resolution

We will arrange a replacement or refund after verification.

📩 Contact Us

For any shipping-related queries, reach out to us:
📧 [arlechhino143@gmail.com]